Platform experiences heavy user load (20 times the usual) which results in a complete and sudden shut down.
Critical performance bottlenecks has been identified and fixed, stronger caching mechanism implemented and web servers configurations has been adjusted.
After that, the Platform was able to handle 50 times the usual user peeks without a hiccup.
04:00PM: Client - “Our Platform just went down due to traffic overload”
04:15PM: Webini engages 5 of their experts to fix the problem
08:00PM: The Platform is back up and running, with its user load capacity increased by nearly 50 times